Below is a selection of useful links and information to make your journey as pleasant as possible.
Travel Insurance provides a range of benefits to ensure that if things do go wrong you are protected - from the simple replacement of lost luggage items to trip cancellation expenses or the potentially huge cost of overseas medical treatment.
to access the Financial Ombudsman Guide to Travel Insurance.
If you need help abroad. Australian Embassies, high commissions, consulates, multilateral missions and representative offices
Tickets, Reservations and Itinerary
Take photocopies of all important travel documents and reservation confirmations and leave them with a family member or friend.
Check with your doctor prior to departure.
Keep a list of all prescription drugs required whilst travelling and check with your doctor prior to departure. Before leaving home, you should check that your medications are legal in the country you are visiting. You can do this by contacting the country's embassy or high commission.
Medicare benefits are not available for treatment received overseas but Australia has reciprocal health care agreements with a number of countries. These agreements do not replace the need for medical insurance for travel overseas. Details are available at the Medicare page of the Health Insurance Commission site. Medicare benefits are not available for treatment received overseas, however, the Australian Government has signed Reciprocal Health Care Agreements which means that as an Australian resident your are entitled to assistance with the cost of medical treatment in: New Zealand , The United Kingdom , The Republic of Ireland , Sweden , The Netherlands , Finland , Italy , Malta and Norway. Australia's Reciprocal Health Care Agreements with these countries cover any medically necessary treatment you require which may arise while in that country.
The Travel Doctor TMVC website provides vaccination advice, travel health advice, clinic details and current health alerts for overseas travel. Phone 1300 658 844 for your nearest clinic.
Take a list of any emergency numbers that you may require including Travel Guard® Medical Emergency phone number.
+60 3 2772 5592
Credit Cards / ATM Cards
Check your card limits (including any daily limits) with your financial institution. Check with your bank for information on international ATM fees.
Travellers Cheques and Local Currency
Ensure you have some local currency on you when you arrive and depart from your destination in case any local arrival or departure taxes are payable.
Check that your passport is valid for at least 6 months beyond the period for which you are travelling. Take a photocopy and leave it with a family member or friend. Make copies of your passport details, insurance policy, travellers cheques, visas and credit card numbers. Carry one copy in a separate place to the originals and leave a copy with someone at home. Carry additional copies of your passport photo with you in case you need a replacement passport while overseas.
Check to see if a visa is required for any of your destinations.
Check coverage is available at your destination with your mobile service provider and if necessary enable International Roaming.
Not all car hire companies will accept a foreign driver's licence. Contact your local Australian Motoring Association to find out more about an International Driving Permit (IDP).
Check with your airline about any baggage allowance limits
Quick guide to customs for travellers
The Travel Guard® Mobile App is the essential overseas travel tool when you need help, but don’t know how to find it. View the latest news from Smart Traveller®, get access to contact information and locations for over 6000 hospitals, embassies and doctors around the world and contact Travel Guard at the touch of a button.
The app is free to download and uses GPS technology to locate you in an emergency. Download the app today from iTunes and GooglePlay.