Travel Guard™ is a worldwide team of highly skilled doctors and medical professionals who are available by telephone 24 hours a day for advice and assistance in the event of a medical emergency and any associated problems for travellers outside Australia.
In the event of an emergency whilst You are outside Australia, Travel Guard™ is only a telephone call away anywhere in the world.
Travel Guard™ is available to assist You every hour of every day as part of Your cover. We will assess Your situation and guide You through the process to solve it. Depending on Your specific needs, we can:
• provide pre-trip advice such as what vaccinations are required and the local medical conditions at Your destination.
• help You in the event of lost luggage, travel documents or credit cards by putting You in touch with the nearest embassy or other
authorities
• when medical care is needed, direct You to suitable medical facilities, monitor Your condition and treatment as well as keeping Your family and friends at home informed
• authorise and guarantee payment of hospital and medical costs
• decide if and when evacuation or repatriation is required and coordinate all facets
• provide help to re-schedule travel plans when Your Trip is interrupted by an emergency
24 Hour Emergency Assistance
To contact Travel Guard™ proceed from anywhere in the world
1. Ring the operator in your current locality
2. Book a reverse charge call to:
Country Code: 60
Area Code: 3
Number: 2772 5592
General Enquiries
1300 290 217
(9am - 5pm EST Mon- Fri)
24 Hour Emergency Assistance
+60 3 2772 5592
Contact Travel Guard™ proceed from anywhere in the world.
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What you have to say
Let me say that I am very impressed with your continued prompt and professional service. We will both use and recommend Good2Go travel insurance for future expeditions.
Insurance Leader of the year
Chris Townsend, President and Chief Executive Officer of Chartis, Asia Pacific Region, was named 'Insurance Leader of the Year' at the 2010 Australian and New Zealand Institute of Insurance and Finance Awards
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International Experience with local expertise
A market leader in the commercial and general insurance industry, we have been meeting the needs of Australian businesses since 1957 and have offices, technical expertise and underwriting authority in Melbourne, Sydney, Perth and Brisbane.
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